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SHIPPING
The orders are processed
once they have obtained the authorization of the credit card. The products are
sent from Ecuador by Certified Mail, and normally they arrive between 7 at 9
days labor (Monday through Friday, without including holidays).
Next we will have the
service of USPS, FEDEX and UPS, and other destinies of shipments, like Europe,
Asia and rest of the world.
The orders by unit and to by
minor are available immediately. To by the greater one the time this subject to
confirmation of existence depends on the volume and.
You will receive an email
warning you that your order had been dispatched.
EXCHANGES and RETURNS.
If you are not completely
satisfied with your purchases, you can make an exchange or return by the price
originally paid, up to 30 days after the date of your order. The refund will
become in the original mode of payment. If the return becomes 30 days last you
will receive credit in your account.
For any question or
explanation, contact to Customers Service by email to
, indicate your order number, name
and e-mail address, the name and code product, and the reason for the change or
return, and send it to the following address:
Kristy Shopping P.O. Box 17
08 8411 Quito Ecuador
PROCEDURE
For products exchange or
refund of, these is due to receive in good condition to the Customers Service in
the same conditions in which they dispatched, then will become the new shipment
or in your credit card the applicable amount will be credited. We cannot refund
shipment and handling costs.
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