SHIPPING 

The orders are processed once they have obtained the authorization of the credit card.  The products are sent from Ecuador by Certified Mail, and normally they arrive between 7 at 9 days labor (Monday through Friday, without including holidays). 

Next we will have the service of USPS, FEDEX and UPS, and other destinies of shipments, like Europe, Asia and rest of the world.

The orders by unit and to by minor are available immediately.  To by the greater one the time this subject to confirmation of existence depends on the volume and. 

You will receive an email warning you that your order had been dispatched.

 EXCHANGES and RETURNS.

If you are not completely satisfied with your purchases, you can make an exchange or return by the price originally paid, up to 30 days after the date of your order.  The refund will become in the original mode of payment.  If the return becomes 30 days last you will receive credit in your account. 

For any question or explanation, contact to Customers Service by email to , indicate your order number, name and e-mail address, the name and code product, and the reason for the change or return, and send it to the following address:

Kristy Shopping P.O. Box 17 08 8411 Quito Ecuador

PROCEDURE

For products exchange or refund of, these is due to receive in good condition to the Customers Service in the same conditions in which they dispatched, then will become the new shipment or in your credit card the applicable amount will be credited. We cannot refund shipment and handling costs.